A medical office administrator is responsible for the administrative, non-clinical duties in a healthcare facility. Some of their tasks include scheduling patients and keeping patient records, managing paperwork, and processing billing and insurance. Medical office specialists are a vital part of any medical office and are typically the first people patients see upon entering the clinician’s office. A job that consists of this type of administration work and interpersonal communication requires someone who is organized, detail-oriented, and easily builds rapport.
Medical Office Assistants are allied health professionals who are responsible for various medical office administrative tasks beginning with initial patient contact through final payment. They perform front office functions such as scheduling, communicating (with healthcare professionals, patients, and third-party payers), handling medical records, and financial management while maintaining compliance with state and federal regulations. Medical administrative assistants (also called medical office assistants or medical secretaries) are critical in keeping healthcare offices running smoothly, and also play an important role in the patient experience. Tasks vary by setting, but may include:
· Reviewing and answering practice correspondence
· Operating computer systems to accomplish office tasks
· Answering calls and scheduling appointments
· Greeting patients and updating electronic medical records
· Updating and maintaining patient and other practice-specific information
· Coordinating operation reports such as time and attendance
· Operating office software and equipment
SALARY
The average Medical Office Administrator salary in the United States is $54,196 as of June 28, 2021, but the salary range typically falls between $48,335 and $61,707. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.